0000000000759676
AUTHOR
Liisa Kuparinen
Validation and Extension of the Usability Heuristics for Mobile Map Applications
Heuristic usability evaluation is light but efficient method for finding usability problems. In this paper, we report the process of validation and further development of the previously introduced usability heuristics for mobile map applications. The validation began by testing the heuristics by 58 evaluators who used them for usability evaluation of four different map applications. The evaluators also filled a questionnaire about the understandability of the heuristics. The amount, severity and quality of the problems found with the heuristics were reviewed and the heuristics’ understandability analyzed. As a result, it was shown that the heuristics were efficient for finding usability pro…
Introducing usability heuristics for mobile map applications
In this paper, a set of heuristics for evaluating the usability of mobile map applications is introduced. We developed the heuristics by exploring the present generic heuristics and then forming new theory-based heuristics. Usability specialists tested the heuristics by evaluating the usability of a mobile map application with both generic and domain-specific heuristics. As a result, more usability problems were found with the proposed domain-specific heuristics. In addition, based on the evaluators’ views the initial domain-specific heuristics were further developed. We conclude by proposing domain-specific usability heuristics for evaluating the mobile map applications. peerReviewed