PROFESSIONAL AND MANAGERIAL COMPETENCIES ENHANCING ORGANIZATIONAL COMPETENCES OF EMERGENCY MEDICAL UNITS
This article is focused on identifying within managers of Emergency Medical Units (EMU) the common professional competencies of medical personnel, as well as the managerial competencies that significantly shape such organizations. The proposed lists of managerial and professional competencies were created based on the analysis of healthcare competencies models as literature studies and own author’s observations in the analyzed entities. To capture the complexity and dynamic quality of the EMU manager’s role and reflect the dynamic realities in health leadership today, the managerial competencies model distinguishes five domains with 26 competencies, while the model of professional competenc…
Professional competencies in shaping the organizational competences of Polish Emergency Medical Units in the light of survey research
Purpose: The aim of the article is to identify the current level of professional competencies and to determine the extent to which individual professional competencies affect the organizational competences of Emergency Medical Units in the areas of marketing (recognizing the patient's needs), quality (level of medical services) and logistics (provision of medical services in the right place and time). Design/methodology/approach: The model of professional competencies of medical staff employed in Polish EMU establishes eight domains. To achieve superior organizational performance is very important to identify which set of professional competencies is required to gain their strategic goals. …
Kompetencje menedżerskie w kształtowaniu kompetencji organizacyjnych jednostek ratownictwa medycznego w świetle badań
Assuming that competencies are a multi-dimensional concept, which needs to be approached in an integrated way, we distinguished the following five groups of general competencies in the model of managerial competencies applied to emergency medical teams: leadership, communication and re- lational, professional and social, sectoral, and business competencies with 26 detailed competencies identified within these five groups. The paper was motivated by the intention to examine the current level of managerial competencies of managers running these units and finding out to which extent individual managerial competencies impact organisational competencies of these entities in the area of: marketin…
The Role of Knowledge in Provision of Medical Services
The purpose of this a rticle is to point out the character of medical services and role of knowledge i n provision of the processes. The amount of knowledge that appears at different stages of hospital processing results in a lack of control over its repetitive elements. Much information is often sourced multiple times as it is not properly classified, organized and gathered. One of the aspects of improving processes in healthcare units is an access in the right place and time to information resources that mark the particular patient and access to knowledge resources that support processing of medical services in the area of diagnosis and treatment processes.