Optimization and Disruption in Physical Retail Shopping Environment

Every year, queues cost brick-and-mortar retailers billions in lost revenues, and consumers are growing more impatient about standing in line. To survive the competition from e-commerce, stores need new innovations that can help kill queues (Worldline, 2020). If you have ever waited in a long line at the grocery store, for luggage at an airport etc. then you have an image of it and you know the pain it brings when you have to wait for someone. Hence from these we understand that it is important to optimize checkout at retail environment(store or complex) and for this to be 100% efficient, the system to be proposed needs to be efficient and effective. Bringing us to this research that we dec…