0000000000808535
AUTHOR
Cecil Eng Huang Chua
Mitigating technostress is not easy, but it’s doable
Although personal use of digital technologies is often characterised as fun and voluntary, technostress is anything but. Floods of push notifications and information from personal devices and the constant pressure to be available online can contribute to poor well-being, fatigue, and concentration problems. Markus Salo, Henri Pirkkalainen, Cecil Chua and Tiina Koskelainen explain how technostress develops over time and how users can mitigate it. nonPeerReviewed
Formation and Mitigation of Technostress in the Personal Use of IT
Understanding information technology (IT) use is vital for the information systems (IS) discipline due to its substantial positive and negative consequences. In recent years, IT use for personal purposes has grown rapidly. Although personal use is voluntary and can often reflect fun, technostress is a common negative consequence of such use. When left unaddressed, technostress can cause serious harm to IT users. However, prior research has not explained how technostress forms over time or how its mitigation takes place in a personal—rather than organizational—environment. To address these research gaps, we conducted a qualitative study with narrative interviews of IT users who had experienc…