0000000000919012
AUTHOR
Olli Mustajarvi
Content Production Strategies for E-Government
The terms electronic government (e-government) and digital government are used to refer to the utilization of the Internet and other information and communication technologies (ICT) effectively in public sectors. In e-government development activities, the concern is often in building new means to support and strengthen democracy (e.g., Watson, Alselsen, Evjemo, & Aarsæther, 1999). In other cases, the main concern may be in supporting the work of people in public sectors (e.g., Mustajärvi, 2003), or in building new kinds of services for citizens (e.g., Lyytikäinen, Tiitinen, & Salminen, 2000). Common to most development activities is the need to have the content of public sector inf…
Implementing Digital Government in the Finnish Parliament
The Finnish Parliament has been active in utilizing information and communication technologies in the parliamentary work as well as in communicating with citizens and other organizations. As common in public sectors, work, knowledge management, and communication in the environment is document-centric. A strategic issue in implementing digital government has been SGML/XML standardization. The Finnish Parliament has been a pioneer in the adoption of SGML/XML technologies. The chapter reports experiences from the standardization efforts. The implications of the standardization will be examined from the viewpoints of documents, information technology, work with documents, the Finnish Parliament…