0000000000947236
AUTHOR
Darja ŠMite
Understanding lacking trust in global software teams: A multi-case study
Many organizations have turned toward globally distributed software development in their quest for higher-quality software delivered cheaply and quickly. But this kind of development has often been reported as problematic and complex to manage. One of the fundamental factors in determining the success and failure of globally distributed software teams is trust. The aim of our work has therefore been to describe the key factors causing lack of trust, and the main effects of lacking trust in such teams. From studying 4 projects, all located in two different countries, with trust problems we found the key factors to be poor socialization and socio-cultural fit, lack of face-to-face meetings, m…
Informācijas tehnoloģijas nozares tiesību un standartu pamati
Fundamentals of laws and standards in information and communication technology sector are presented.
New Forms of Work in the Light of Globalization in Software Development
Globalization in software development introduced significant changes in the way organizations operate today. Software is nowadays produced by team members from geographically, temporally and culturally remote sites. Organizations seek for benefits that global market offers and face new challenges. Naturally resistant to change, these organizations often do not realize necessity for tailoring existing methods for distributed collaboration. Our empirical investigation shows a great variety in the ways organizations distribute responsibilities across remote sites and conclude that these can be divided into two main categories: joint collaboration that requires investments in team building and …
Pitfalls in Remote Team Coordination: Lessons Learned from a Case Study
As companies become more and more distributed, multi-site development is becoming a norm. However along with the new opportunities, geographic distribution is proven to increase the complexity of software engineering introducing challenges for remote team communication, coordination and control. In this article we present an illustrative singe-case study with an intra-organizational intra-national context focussing on the effect of geographic distribution on team coordination practices and how this influences remote team performance. Based on our findings we conclude that a) distribution significantly influences the nature of coordination; b) remote team coordination mechanisms can't be cho…
Reporting Empirical Research in Global Software Engineering: A Classification Scheme
Increased popularity of global software engineering (GSE) has resulted in quite a number of research and industrial studies. As the area matures, an increased focus on empirically supported results leads to a greater potential impact on future research and industrial practice. However, since GSE scenarios are diverse, what works in one context might not directly apply in another. Thus it is necessary to understand, how GSE-related empirical findings should be reported to be useful for practitioners and researchers. Furthermore, itdasias important to summarize progress and get the big picture of published research to identify gaps and commonalities. In this paper we analyze differentiating f…
Promocijas darbs
Elektroniskā versija nesatur pielikumus
Socio-technical Congruence Sabotaged by a Hidden Onshore Outsourcing Relationship: Lessons Learned from an Empirical Study
Despite the popularity of outsourcing arrangements, distributed software development is still regarded as a complex endeavor. Complexity primarily comes from the challenges in communication and coordination among participating organizations. In this paper we discuss lessons learned from participatory research carried out in a highly distributed onshore outsourcing project. Previous research established that socio-technical congruence principles alleviate distributed work. In practice we have found that alignment between the systems structure and organizational structure can be studied from different abstraction levels and also during different phases of project lifecycle. We have found that…