Innovation practices in cultural organisations: Implications for innovation policy

This paper explores the innovation practices in a distinctive and vital part of the growing tourism industry, that of cultural organisations. These organisations have received limited attention from previous in-depth qualitative research on innovation practices. The investigation in this paper is based on in-depth interviews with key-employees in 27 cultural organisations. The findings suggest that the innovation practices when cultural organisations carry out incremental and liminal innovation activities differ from the practices used during more radical innovation activities. Sources of incremental and liminal innovations are often found to be stakeholders external to the organisation, su…