On the importance of perspective and flexibility for efficiency measurement: effects on the ranking of decision-making units

[EN] The efficiency of a firm can be assessed from several perspectives and using a variety of methodologies. Data envelopment analysis (DEA) is one of the most commonly used methodologies. Conventional DEA analyses or models allow one to classify decision-making units (DMUs) into efficient and inefficient ones based on their efficiency scores, which could also be used for ranking DMUs; however, such rankings generally show many ties. Super-efficiency DEA analyses have been proposed to address the tie issue. On the other hand, conventional DEA analyses only take account of a single perspective in estimating efficiency scores. Cross-efficiency DEA analyses provide an alternative that takes a…