Dual Capability EAM for Agility in Business Capability Building : A Systems Theoretical View

Through two cases of IT-enabled business capability building in large enterprises, this paper elucidates how the systems theory approach can explain the enterprise architecture management (EAM) challenge to support business agility. The observation in both of these cases is that a legacy EAM approach does not adapt to a business development scenario involving agility. This leads to a study of the nature of the challenges in EAM when enabling strategic business moves involving new technologies, at the business unit level. For the type of projects as in these cases, we do not find a fitting paradigm in the EAM literature. Suggested solutions are IT bimodality, or Two Speed IT. However, its co…