User acceptance of automated public transport

Abstract Autonomous driving is receiving increasing attention in the automotive industry as well as in public transport. However, it is still unclear whether users are willing to use automated public transportation at all. In order to answer this and other questions, the transport company of the city of Mainz, Germany, tested the autonomous minibus EMMA (Elektro-Mobilitat Mainz Autonom) on a 600-meter-long test track in public space. The study presented here was conducted with the aim of exploring crucial determinants for the use of an autonomous minibus. On the basis of established acceptance models, a questionnaire was developed, which was completed in a field survey by a total of 942 par…