Collaboration and Decision Making in Crisis Situations

2016

[EN] Emergencies are critical situations that demand immediate action to avoid adverse consequences to life and property. Recent events around the world highlight the importance of the theme. A key challenge in Emergency Management is decision-making under time pressure, with an overload of unconfirmed, uncertain and conflicting information, including the management of many people, with distinct and possibly fluid roles, in different places. Collaboration in these settings is an interesting element, since emergency response generally involves multiple agencies and the public, which, having different views, protocols and priorities, must act in concert to handle the situation. In addition, a…