Design Principles for the Use of Social Network Services to Promote Citizen Engagement, Public Deliverable, SMR Project (H2020-DRS-2014 653569)

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Towards a resilience management guideline — Cities as a starting point for societal resilience

Unexpected crises and risks affect the urban population. Critical infrastructure dependency, climate change and social dynamics have captured the attention of city decision makers across different disciplines, sectors, and scales. Addressing these challenges mandates an increase in resilience. This article presents the development of the novel European Resilience Management Guideline (ERMG) developed by the European H2020 Smart Mature Resilience (SMR) project. It encompasses five supporting tools for city resilience. The purpose of this article is threefold. First, it describes the extensive co-creation methods used to establish, validate and test the five ERMG tools as collaborations among…

Data Backup Dilemma

When the Great East Japan Earthquake struck in 2011, several municipalities lost their residential data including backup. Since none of them had ever considered the total loss of data, data backup policy had been paid little attention. In many cases, the backup tapes were simply stored inside the server room, just beside the server rack. Following the calamity, the Japanese national government tried to introduce a data backup system to municipalities using the cloud. The purpose was to secure the safekeeping of backup data. However, municipalities were reluctant to go along with this since overcoming the loss of network connectivity during an earthquake remained foremost in their minds. The…

Introduction to Government and Disaster Resilience Minitrack

Communication platform for disaster response

Building Resilience Through Effective Disaster Management

Existing literature argues that taking a holistic approach to disaster management is important for organizations in building resilience. Theoretical underpinnings to achieve a holistic understanding, however, is lacking. This article applies the notion of an ecosystem as a holistic lens to understand complex disaster management. The paper reports two case studies from Japan and Nepal to illustrate how an ecosystem works during a disaster. The theoretical framework of information ecology is used in analyzing the cases. Based on the findings, the study shows three interconnected mechanisms that can build resilience of an ecosystem in a disaster management context, namely (1) coevolution, (2) …

A Capital Model for Disaster Resilience

Exploring Effective Ecosystems in Disaster Management: Case studies of Japan and Nepal

Fujisawa Sustainable Smart Town: Panasonic’s Challenge in Building a Sustainable Society

Introduction to the Minitrack on Government and Disaster Resilience

Conceptualizing and Designing a Resilience Information Portal

How do organizational processes recover following a disaster? - A capital resiliency model for disaster preparedness -

This paper explores how organizational processes are recreated following their destruction in unexpected disasters. It applies the notion of an organization as a capital conversion and capital creation system. It also focuses on systems resilience, the measure of a system's persistence and ability to absorb disturbances while reconstructing relationships between system entities. Based on the analysis of empirical evidence collected from the Great East Japan Earthquake disaster in 2011, we propose a resiliency model incorporating a broader interpretation of the notion of capital. The model consists of five dimensions of capital: economic, social, symbolic, human, and organizational. Once a g…

A Communication Platform That Facilitates Different Levels of Communication and Engagement as a Shared Resource in the Project, Public Deliverable, SMR Project (H2020-DRS-2014 653569)

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Towards a Framework for Cross-Sector Collaboration: Implementing a Resilience Information Portal

Municipalities play an integral part in the strive for resilient societies. A resilient municipality is not only prepared for short-term shocks such as natural disasters but also more successful in mastering long-term stresses such as profound in-creases or decreases of population. Backed by a large-scale research project we have developed a Resilience Information Portal (RIP). It serves as an artefact to support cross-sector collaboration within a municipality. The core challenges in implementing such a portal reside not in the technological work, though. Rather, it needs to be implemented in the communication and IT strategy of a municipality and be tailored to the processes. In this arti…

Online Activities to Mobilize Smart Cities

Design Principles for the Use of Social Networking Services to Promote Transdisciplinary Collaboration, Public Deliverable, SMR Project (H2020-DRS-2014 653569)

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Communication Platform for Disaster Response

The present research proposes an information platform for enhanced communication and information sharing in municipalities struck by disasters. Once a disaster happens, collecting and sharing information with and among citizens is the most important tasks for municipalities. However, empirical research of the Great East Japan Earthquake in 2011 revealed a marked lack of tools supporting municipal communication and data sharing activities at the initial stage. A smartphone and tablet based application was subsequently developed and evaluated in the field as a means of first response in future disasters. The application is based on the notion of frugality, which proved to be very useful in th…