Informal learning through expertise mining in the social web

The advent of Web 2.0, also called the Social Web, has changed the way people interact with the Web. Assisted by the technologies associated with this new trend, users now play a much more active role as content providers. This Web paradigm shift has also changed how companies operate and interact with their employees, partners and customers. The challenge for companies and research institutions is now to develop semi-automated tools for gathering usable and explicit knowledge from such content. With the aim of facilitating the achievement of such a challenge, in this work a platform architecture for informal learning, which is based on semantic technologies, is proposed. Such platform perm…