A Cross-Regional Exploration of Barriers to the Adoption and Use of Electronic Meeting Systems

Originally published in the journal Group Decision and Negotiation: http://www.springerlink.com/content/100270/ Electronic Meeting Systems (EMS) are intended to support group collaboration in completing tasks. While there have been many case studies and laboratory experiments on how EMS can support group tasks, large scale macro investigations exploring EMS adoption and use have been practically non-existent. Furthermore, while several barriers to EMS adoption and use have been suggested, their validation across organizations remains unexplored. We undertook a global initiative to explore information technology support for task-oriented collaboration in the US, Australia, Hong Kong, and Nor…