Service Design and Urban Policies

The urban environment has been facing multiple challenges, considering the social, political and economical forces which act within this realm. Indeed, various stakeholders have been debating over problems spread within the cites. The international community is aware about the needs to rethink the urbanisation model. Indeed, there is an high number of examples which show the necessity to bring new approaches, methods and processes in the cites’ strategies and policies. In this paper we will briefly show experimentations, methods and solutions deployed according to the different realities. The digital revolution has a role in facing these challenges, since it is possible to exploit its new m…