Sport arbitration as an emergent process in a complex system: Decision-making variability is a marker of expertise in national-level football referees

This study examined the experiential knowledge of eight Australian national-level football referees (3.2 yrs mean national-level experience) about the notion of consistent decision-making during competitive matches. Using a grounded theory approach, the analysis revealed that participants view “consistency” as context-dependent, rather than a rigid process of uniformly responding to isolated foul-play transgressions with putatively correct responses. Our results present two key conceptual abstractions—”referential and game dependent” and “purpose and context”—as a framework for understanding referee decision-making consistency. Results evidence that in higher level referees, consistent deci…