Effective use of educational and vocational guidance services in distance education : the experience of USGM, Italy

Efficient educational and vocational guidance services are more and more necessary to guide young students and professionals to the choice of suitable learning paths. In the distance education context, guidance and counselling services play a crucial role in the students course selection as well as in the management of studies and in the reduction of the drop out rate. This paper describes the experience of the Università degli Studi “Guglielmo Marconi” in the study and research of effective guidance services able to fulfil the needs of different kind of users. Starting from a very heterogeneous student target, USGM guidance project has been conceived to increase the number of people experi…