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RESEARCH PRODUCT

Introduction to Innovation, Design, and Development of ICT-Enabled Services Minitrack

Tilo BöhmannDavid TilsonTuure Tuunane

subject

Value (ethics)Service (business)Knowledge managementbusiness.industrySoftware deploymentInformation and Communications TechnologyValue propositionInformation systemContext (language use)businessInnovation design

description

This minitrack's purpose is to draw researchers' attention to Innovation, Design, and Development of ICT Enabled Services for both Consumers and Enterprises. It provides a discussion forum for researchers interested in fostering a service-based approach to these areas as well as an opportunity to present and debate both design and theory-based solutions to the problems facing industry in the deployment of ICT enabled services [1-3]. In a broad sense, ICT enabled services can be defined as [1]: "systems that enable value co-creation through the development and implementation of information and communication technology enabled processes that integrate system value propositions with customer value drivers."

https://doi.org/10.1109/hicss.2014.124