0000000000285007
AUTHOR
David Tilson
Introduction to Innovation, Design, and Development of ICT-Enabled Services Minitrack
This minitrack's purpose is to draw researchers' attention to Innovation, Design, and Development of ICT Enabled Services for both Consumers and Enterprises. It provides a discussion forum for researchers interested in fostering a service-based approach to these areas as well as an opportunity to present and debate both design and theory-based solutions to the problems facing industry in the deployment of ICT enabled services [1-3]. In a broad sense, ICT enabled services can be defined as [1]: "systems that enable value co-creation through the development and implementation of information and communication technology enabled processes that integrate system value propositions with customer v…
Introduction to Innovation, Design, and Analytics Supported Development of ICT Enabled Services Minitrack
Introduction to Innovation, Design, a Analytics Supported Development of ICT Enabled Services Minitrack.
Change and Control Paradoxes in Mobile Infrastructure Innovation: The Android and iOS Mobile Operating Systems Cases
The advent of the smart phone as a highly complex technology has been accompanied by mobile operating systems (OS), large communities of developers, diverse content providers, and increasingly complex networks, jointly forming digital infrastructures. The multi-faceted and relational character of such digital infrastructures raises issues around how change and control can be conceptualized and understood. We discuss how change and control are paradoxically related in digital infrastructures and how they affect the evolution of such infrastructures. We examine these paradoxes by examining the change in, and competition between, two mobile operating systems: Apple's iOS and Google's Android a…
Introduction to ICT Enabled Services Minitrack
The purpose of the minitrack is to draw researchers’ attention to ICT Enabled Services for both Consumers and Enterprises. It provides a discussion forum for researchers interested in fostering a service-based approach to these areas as well as an opportunity to present and debate both design and theory-based solutions to the problems facing industry in the deployment of ICT enabled services [1-4]. In a broad sense, ICT enabled services can be defined as [1]: “..systems that enable value co-creation through the development and implementation of information and communication technology enabled processes that integrate system value propositions with customer value drivers.”