6533b7d7fe1ef96bd126829d

RESEARCH PRODUCT

Resistance to change: a literature review and empirical study

Manuela Pardo-del-valClara Martínez Fuentes

subject

TypologyEmpirical researchScope (project management)Process (engineering)Organizational changeResistance (psychoanalysis)SociologyManagement Science and Operations ResearchPositive economicsGeneral Business Management and AccountingSocial psychology

description

This paper examines organizational change, focusing on the distinction of changes according to their scope and presenting a typology of evolutionary and strategic changes. It also offers an in‐depth study of resistance to change. Through empirical research, the paper analyzes the importance of the sources of resistance to change defined theoretically, and considers both types of changes. The article shows which sources of resistance differ most, according to the scope of change, offering hints about where organizations should pay special attention when initiating a change process.

yearjournalcountryeditionlanguage
2003-03-01Management Decision
https://doi.org/10.1108/00251740310457597