6533b7d9fe1ef96bd126d550

RESEARCH PRODUCT

Experimental Command and Control Center for Crisis and Disaster Management: A Living-Lab Approach

Jaziar Radianti

subject

Process managementLiving labEmergency managementComputer sciencebusiness.industryProcess (engineering)Command and controlRelevance (information retrieval)Use caseCrisis managementbusinessControl room

description

The living-lab is a planned research infrastructure that includes user involvement and the co-design process. This article presents an overview of the innovative experimental control room for crisis management that adopts this living-lab approach in all research co-creation activities. The aims of this paper are threefold: (1) To study possible control room research methods, focus areas, and technologies that can be tailored to the living-lab approach; (2) To illustrate and share experience on the possibilities to tailor an experimental command and control center as a living-lab. (3) To explore the features to fulfill to maximize the benefit of the living-lab for all intended audiences. By using three cases, this paper is able to show the relevance and applicability of the living-lab approach.

yearjournalcountryeditionlanguage
2021-01-01
https://doi.org/10.1007/978-981-16-0360-0_11