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RESEARCH PRODUCT
Contents and functions of dramatizations in team decision making
Tessa Horilasubject
team decision makingkonvergenssiComputer scienceManagement science05 social sciencesEconomics Econometrics and Finance (miscellaneous)päätöksenteko050801 communication & media studiesrhetorical discourse analysistiimit0508 media and communicationsTeam decision making0502 economics and businesskonvergenssiteoriaBusiness Management and Accounting (miscellaneous)Natural (music)fantasy theme analysisSymbolic convergence theorycommunication competence050203 business & managementsymbolic convergence theorydescription
This study examines the contents and functions of dramatizations in natural team decision making. Theoretically, the study employs symbolic convergence theory to understand decision making as a complex phenomenon constructed in symbolic communication. Observational meeting data and thematic interview data from an autonomous team in Finland were analyzed. A fantasy theme analysis and an inductive, rhetorical discourse analysis revealed three rhetorical visions and seven functions of dramatizations in the team’s decision making. Visions represented social, righteous, and pragmatic master analogues. The functions of dramatizations were legitimizing independent and current decisions, reinforcing past decisions, arguing, leading, embedding decisions, and controlling decision making. Symbolic realities were constructed and refined before, during, and after decision making. The processes of creating and using dramatizations were intertwined and simultaneous. The interview analysis showed the team was aware of many of these processes. The applicability of symbolic convergence theory in team decision-making research and training is discussed, specifically in connection to communication competence.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2017-12-01 |