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RESEARCH PRODUCT

Modelling Offices Through Discourse Analysis: A Comparison and Evaluation of SAMPO with OSSAD and ICN

Kalle LyytinenRudy HirschheimE. Auramäki

subject

Information controlFraming (social sciences)General Computer ScienceOperations researchComputer scienceDiscourse analysisInformation systemOffice automationSystems designData scienceAnalysis method

description

In a previous paper the importance of framing office communications in terms of discourse analysis was explored. 2 It also presented an approach based on speech acts and conversations to allow this framing to occur. The approach was termed SAMPO. In this paper, we continue the discussion on discourse analysis by comparing SAMPO with two prominent office modelling approaches, Information Control Nets (ICN) and OSSAD, and discuss its merits in modelling office communications.

https://doi.org/10.1093/comjnl/35.5.492