6533b828fe1ef96bd1288daf

RESEARCH PRODUCT

Business Intelligence and Analytics in Small and Medium-sized Enterprises: A Systematic Literature Review

Marilex Rea Llave

subject

Knowledge managementbusiness.industryComputer scienceCloud computing02 engineering and technologyEmpirical researchAnalytics020204 information systemsBusiness intelligence0202 electrical engineering electronic engineering information engineeringLiterature reviewingGeneral Earth and Planetary Sciences020201 artificial intelligence & image processingbusinessGeneral Environmental Science

description

Despite much interest in business intelligence and analytics (BI&A), empirical research shows that small and medium-sized enterprises (SMEs) are still lagging behind in the proliferation of BI&A. However, there are no studies found on literature reviewing research on BI&A in SMEs. This paper collects, categorizes, synthesizes, and analyzes 62 articles related to BI&A in SMEs. The identified research topics being addressed in BI&A include: BI&A components, BI&A solutions, Mobile BI&A, Cloud BI&A, BI&A application, BI&A adoption, BI&A implementation, and BI&A benefits. Further, research gaps and directions for future research are presented to facilitate the progression of BI&A in SMEs research.

yearjournalcountryeditionlanguage
2017-01-01Procedia Computer Science
https://doi.org/10.1016/j.procs.2017.11.027