6533b82efe1ef96bd1294559

RESEARCH PRODUCT

The roles of group potency and information and communication technologies in the relationship between task conflict and team effectiveness: A longitudinal study

Eva M. LiraPilar Carmona GonzálezPilar RipollJosé M. Peiró

subject

Human-Computer InteractionSocial groupLongitudinal studyArts and Humanities (miscellaneous)Information and Communications TechnologyTeam effectivenessContext (language use)Contingency approachModerationPsychologySocial psychologyGeneral PsychologyTask (project management)

description

The effects of task conflict on group effectiveness are far from conclusive. In order to further clarify this relationship, a contingency approach has been suggested. In this context, the present study examines the roles of group potency and information and communication technologies (ICTs) in the relationship between task conflict and team effectiveness. The study involved 44 groups of 4 members each, working in two communication media. Twenty-two groups worked in a face-to-face condition, and the other 22 groups worked in a computer-mediated communication condition. The groups developed a project during four weekly sessions over a one-month period. The results showed that group potency moderated the relationship between task conflict and group effectiveness. However, the communication medium did not play a moderator role in these relationships.

yearjournalcountryeditionlanguage
2007-11-01Computers in Human Behavior
https://doi.org/10.1016/j.chb.2006.06.004