6533b82ffe1ef96bd12947a1

RESEARCH PRODUCT

eHealth-Extended Care Coordination: Development of a Collaborative System for Inter-municipal Dementia Teams: A Research Project with a User-Centered Design Approach

Rune FensliSantiago MartinezBerglind SmaradottirElisabeth Holen-rabbersvik

subject

Inter-municipal cooperationData collectionKnowledge managementbusiness.industryInformation systemExtended careeHealthComputingMilieux_COMPUTERSANDSOCIETYUsabilityBusinessHealth informaticsUser-centered design

description

- In Norway, a health reform was recently adopted to improve continuity of care. Services that were carried out in hospitals were transferred to municipalities. Small and medium size municipalities have established inter-municipal cooperation to provide specialized services across borders. The research project eHealth-extended Care Coordination studied the inter-municipal cooperation for assessment of dementia, identifying a need for improved communication and coordination. This paper presents the development process of a collaborative information system for dementia assessment using a user-centered design approach. Mixed methods, such as observations, semi-structured interviews and questionnaire, were used for data collection. The results showed that end-user involvement usefully informed the development. The information system effectively supported collaborative work and shared access to information for the inter-municipal team.

https://doi.org/10.1109/csci.2015.79