6533b835fe1ef96bd129f574

RESEARCH PRODUCT

The Internationalization of B2B Digital Platform Providers : The Role of Cross-National Distance and Digital Characteristics

Arto OjalaMika GabrielssonMinna RollinsSara Fraccastoro

subject

yritysmarkkinointiDigital artifactbusiness.industrydigital artifactsdigitalizationyrityksetkulttuurit (kulttuurimuodot)Internationalizationcultural distanceInternational New Venture (INV)Cultural distanceTelecommunicationsbusinessinternationalizationdigitalisaatiokansainvälistyminenCross nationalkulttuurienvälisyys

description

Digitalization offers new opportunities and changes how firms can explore and enter new markets. Current literature has deepened our understanding of the internationalization process of digital-based firms, but it provides very little guidance on how the specific characteristics of digital artifacts enable and accelerate internationalization or of the role of crossnational distance and cultural difference. We use a longitudinal single-case approach to explore how a Business-to-Business (B2B) platform provider internationalized its operations from inception. The case study illustrates that the ongoing development of the digital service and the integration with new devices played an important role in the firm’s internationalization and expansion into new markets. We also observed that cross-cultural distance and cultural differences played an unexpected role. Finally, we propose avenues for future research. peerReviewed

http://urn.fi/URN:NBN:fi:jyu-202001101120