6533b836fe1ef96bd12a160f

RESEARCH PRODUCT

A Modular Framework for Versatile Conversational Agent Building

Mario ScriminaciGiovanni PilatoSalvatore GaglioAgnese Augello

subject

Settore ING-INF/05 - Sistemi Di Elaborazione Delle InformazioniProgramming languagebusiness.industryComputer sciencecomputer.internet_protocolmedia_common.quotation_subjectService-oriented architectureModular designcomputer.software_genreChatbotKnowledge-based systemsKnowledge baseHuman–computer interactionConversational Agents Modular KB Ontology reasoning Semantic SpacesDesign processConversationDialog systembusinesscomputermedia_common

description

This paper illustrates a web-based infrastructure of an architecture for conversational agents equipped with a modular knowledge base. This solution has the advantage to allow the building of specific modules that deal with particular features of a conversation (ranging from its topic to the manner of reasoning of the chatbot). This enhances the agent interaction capabilities. The approach simplifies the chatbot knowledge base design process: extending, generalizing or even restricting the chatbot knowledge base in order to suit it to manage specific dialoguing tasks as much as possible.

yearjournalcountryeditionlanguage
2011-06-01
10.1109/cisis.2011.95http://hdl.handle.net/10447/74848