6533b837fe1ef96bd12a1d49
RESEARCH PRODUCT
Construction of quality indicators based on pre-established goals: application to a colombian public university
Vicente LiernOlga Blasco-blascoSandra E. Parada-ricosubject
adequacy indexOperations researchComputer scienceGeneral Mathematicsmedia_common.quotation_subject0211 other engineering and technologies02 engineering and technologyInterval (mathematics)Fuzzy logic:CIENCIAS ECONÓMICAS [UNESCO]ExcellenceSimilarity (psychology)0202 electrical engineering electronic engineering information engineeringComputer Science (miscellaneous)multiple-criteria decision-makingQuality (business)excellence indexEngineering (miscellaneous)similaritymedia_common021103 operations researchlcsh:MathematicsUNESCO::CIENCIAS ECONÓMICASlcsh:QA1-939Multiple-criteria decision analysisAction (philosophy)Institution (computer science)020201 artificial intelligence & image processingfuzzy logicdescription
This study creates indicators of adequacy and excellence based on multiple-criteria decision-making (MCDM) methods and fuzzy logic. The calculation of indicators presents two main difficulties: The nature of the data (numerical, interval, and linguistic values are mixed) and the objective of each criterion (which does not have to reach either the maximum or the minimum). A method is proposed, based on similarity measures with predetermined ideals, that is capable of overcoming these difficulties to provide easy-to-interpret information about the quality of the alternatives. To illustrate the usefulness of this proposed method, it has been applied to data collected from students across nine semesters at the Bucaramanga campus of the Industrial University of Santander in Colombia. This case study demonstrates that the proposed method can facilitate strategic decisions at an institution and open the way for the establishment of action policies regarding gender inequality and economic disparity, among other things.
| year | journal | country | edition | language |
|---|---|---|---|---|
| 2020-07-02 |