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RESEARCH PRODUCT

Quality Model - Master Plan and DNA of an Information System

Finne Auvo

subject

Information behaviorStructure (mathematical logic)Computer sciencemedia_common.quotation_subjectInformation systemContext (language use)Quality (business)Technical informationArtifact (software development)Master planData sciencemedia_common

description

Every theory has its surroundings and postulates. So has a theory about quality models, and it is better to make the main lines of these ideas explicit before presenting the theory itself. A human made information system (IS) as a technical artifact exists and operates always in the context of societies, organizations, personal lives etc. It is a tool used for gathering, storing, processing, presenting and exchanging (communication) information. These activities can be termed “information behavior” (Allen et al., 2011). Accordingly the context of an information system has a two-tiered structure (Figure 1). The inner tier, information behavior, is subordinate to the outer tier, human society. Information in general is used to support human activities, and technical information tools, in turn, are used to enhance the use of information.

https://doi.org/10.5772/38071