6533b838fe1ef96bd12a3cd8

RESEARCH PRODUCT

Understanding eParticipation services in indonesian local government

Fathul WahidFathul WahidØYstein Sæbø

subject

Salience (language)business.industryProcess (engineering)Institutionalisationstakeholder theory[SHS.INFO]Humanities and Social Sciences/Library and information sciencesdeveloping countryDeveloping countryeGovernmentPublic relationsWork (electrical)IndonesiaLocal governmentPolitical scienceeParticipationinstitutionalization[INFO]Computer Science [cs]VDP::Social science: 200::Library and information science: 320::Information and communication systems: 321businessInstitutional theoryStakeholder theoryinstitutional theory

description

Published version of a chapter in the book: Information and Communication Technology. Also available from the publisher at: http://dx.doi.org/10.1007/978-3-642-55032-4_32 This study aims at understanding how local government from a developing country, in this case Indonesia, implement and manage eParticipation services. In doing so, we combine institutional theory and stakeholder theory to build a sharper analytical lens. From an interpretive case study in the city of Yogyakarta, we reveal the institutionalization process of the services since their inception and identify major stakeholders and their salience. Based on our findings, we propose implications for practice and suggest implications for further research. Future work, based on a multiple case strategy including several eParticipation cases from other parts of Indonesia, will further explore the findings reported here.

yearjournalcountryeditionlanguage
2014-04-14
10.1007/978-3-642-55032-4_32http://hdl.handle.net/11250/281260