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RESEARCH PRODUCT

Supply and Demand of e-Government Services in Developing Countries: Cases from Tanzania

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description

One of the main contributions in order to create development in poor countries is to give people access to information and communication. Most people in poor countries cannot afford to buy their own computer equipment, and access has therefore to be facilitated by arrangements for public use. Today, Internet cafes and telecentres are the two main sources of public Internet access in developing countries. One area where information technology and public Internet access can be particularly useful for the development of poor countries is as a tool for promoting good governance through e-government systems. Generally, developing countries are lagging behind in e-government adoption, and in this chapter, with a focus on Tanzania in Africa, we investigate to which degree public Internet access points, like telecentres, are used for accessing e-government information and services today and how they can contribute to increased use, in order to support good governance in developing countries in the future.