6533b853fe1ef96bd12acba8

RESEARCH PRODUCT

E-Government Implementation: Transparency, Accessibility and Usability of Government Websites

Clara Isabel Muñoz-colominaElena Urquía-grandeFrancisco José Alcaraz-quilesRautiainen Antti

subject

käytettävyysbusiness.industry05 social sciencesgovernmentUsabilityPublic relationsDecentralization0506 political scienceläpinäkyvyysGood governancesaavutettavuusInformation and Communications Technology0502 economics and businessSustainabilityverkkosivustot050602 political science & public administratione-governmentbusinessCompetence (human resources)Web usability050203 business & managementWeb accessibility

description

In several European countries decentralization has promoted the creation of Regional Governments (RGs) with high levels of competence and responsibilities, such as promoting good governance and sustainability. Information and communication technologies (ICTs), and hence, the adoption of e-government has contributed to the adoption and dissemination of government transparency in a usable and accessible way. In this chapter, we study the transparency, accessibility and usability of websites of Spanish RGs.

yearjournalcountryeditionlanguage
2017-11-09
https://doi.org/10.1007/978-3-319-63284-1_12