6533b855fe1ef96bd12aff0f

RESEARCH PRODUCT

Consumers’ adoption of information services

Brad MckennaLesley A. GardnerTuure Tuunane

subject

ta113Service (business)Information Systems and ManagementKnowledge managementbusiness.industrymedia_common.quotation_subjectServices computingUnified theory of acceptance and use of technologyAffect (psychology)Management Information SystemsConceptual modelInformation systemDesign science researchBusinessMarketingInformation Systemsmedia_common

description

This paper reports on a design science research study that seeks to investigate how information service components affect consumers’ potential adoption of such services. More specifically, the paper develops a conceptual model that uses the theory of organizational information services (TOIS) and the unified theory of acceptance and use of technology (UTAUT) as a basis. The results indicate that individual constructs can be linked to service components. In turn, this result can potentially be instrumental in progress toward a deeper understanding of consumers’ adoption of information services and how this affects the development of such services and systems that support them.

yearjournalcountryeditionlanguage
2013-07-01Information & Management
https://doi.org/10.1016/j.im.2013.04.004