6533b85afe1ef96bd12b9590

RESEARCH PRODUCT

Class Actions or Collective Redress: The Need for an Efficient European Tool

Elena Martínez García

subject

Engineeringbusiness.industryField (Bourdieu)Punitive damagesCoercionConsumer protectionCivil procedureDirectiveComputer securitycomputer.software_genreAlternative dispute resolutionbusinessCollective redresscomputerLaw and economics

description

Collective redress makes sense both in court-based litigation and in alternative dispute resolution (ADR). Yet while the courts generally have a good sense of collective redress (though arguably there is room for improvements), in the second framework, there are some contradictions from a dogmatic point of view. When collective interests come up in conflict, judicial coercion and a judicial structure are often needed to resolve the conflict. In addition, the absence of a voluntary agreement, especially from the abuser’s side, makes it more difficult to resolve conflicts using ADR. The future EU Directive in Consumer Collective Redress aims to bring a new era to the field. In this paper, I summarise the standards that Spanish rules include as a part of this new period in consumer protection.

https://doi.org/10.1007/978-3-319-04465-1_17