6533b85cfe1ef96bd12bd26f

RESEARCH PRODUCT

TQM Application through Self-Assessment and Learning: Some Experiences from Two EQA Applicants

Francisco Balbastre Benavent

subject

Self-assessmentProcess managementTotal quality managementbusiness.industrymedia_common.quotation_subject05 social sciences0211 other engineering and technologiesExploratory research02 engineering and technologyGeneral Business Management and Accounting021105 building & construction0502 economics and businessOrganizational learningQuality (business)Operations managementPsychologybusinessComputingMilieux_MISCELLANEOUS050203 business & managementmedia_common

description

[This abstract is based on the author's abstract.]The introduction of international quality awards has increased the importance of self-assessment in the implementation of total quality management initiatives. Models underlying these awards stress the p..

https://doi.org/10.1080/10686967.2006.11918535