6533b85efe1ef96bd12bfb9f

RESEARCH PRODUCT

A Speech Act Based Model for Analyzing Cooperative Work in Office Information Systems

Esa Auramäki

subject

Speech actEngineeringHarmony (color)Knowledge managementWork (electrical)Action (philosophy)business.industryInformation systemCollective workbusinessCooperative work

description

In this paper we present the SAMPO-approach for modelling and analyzing office information systems. We emphasize the collective features of office work and the role of communications in coordinating the collective efforts. The approach is based on the language action view where language is seen as a means of doing things. The approach also accepts the fact that collective work includes both harmony and conflict and tries to capture both of these features.

yearjournalcountryeditionlanguage
1990-01-01
https://doi.org/10.1007/978-1-4684-5862-6_24