6533b85ffe1ef96bd12c1934

RESEARCH PRODUCT

Introduction to the enterprise content management minitrack

subject

description

Enterprise content management (ECM) focuses on the management of textual and multimedia content across and between enterprises, emphasizing the coexistence of technical and social aspects within the content management. Methods and techniques applicable for managing textual and multimedia information with all sizes of content units, ranging from XML and database structures through web pages and documents to document collections, are studied as well as approaches focusing on specific content structures. In a piece of ECM research, multiple of the perspectives may be covered, or one of the perspectives is chosen as the major view to the area: • the technical perspective including the development of new kinds of hardware and software solutions and related standards for the management of content, or • the user perspective including requirements analysis, evaluation of existing or proposed solutions from the point of view of the users, and methods for personalization, or • the process perspective including the analysis and development of solutions to support business processes or work processes (choosing e.g. the approach of CSCW, eBusiness, or ERP), and analysis of the interaction of processes with the content elements, or • the content perspective, including issues on granularity of content, combination of content elements, modelling issues related to the content, and content on a special application area. The topics of ECM research can include: • content management in work processes • document and text databases • content personalization, internationalization, localization