6533b86dfe1ef96bd12c94b6

RESEARCH PRODUCT

JIN856019_Supplemental_material_Appendix_B – Supplemental material for How does information technology-based service degradation influence consumers’ use of services? An information technology-based service degradation decision theory

Aggeliki TsohouMikko SiponenMike Newman

subject

FOS: Economics and business150310 Organisation and Management Theory

description

Supplemental material, JIN856019_Supplemental_material_Appendix_A for How does information technology-based service degradation influence consumers’ use of services? An information technology-based service degradation decision theory by Aggeliki Tsohou, Mikko Siponen and Mike Newman in Journal of Information Technology

https://dx.doi.org/10.25384/sage.8311397.v1