6533b870fe1ef96bd12d037b

RESEARCH PRODUCT

Determinants of website traffic: the case of European fashion apparel retailers

Alejandro Mollá-descalsEnrique Navarro-sanchezMaría-eugenia Ruiz-molinaMarta Frasquet

subject

MarketingOnline and offlineEconomics and Econometricsbusiness.industryAdvertisingSample (statistics)E-commerceClothingGlobalizationInternationalizationOrder (business)The InternetBusiness and International ManagementMarketingbusiness

description

The globalization process together with the extraordinary growth in the use of Internet offer firms new growth opportunities. Retail firms are using a multichannel approach, involving the Internet, in their internationalization strategies. Website traffic as measured by unique users and online awareness is among the measures for assessing the success of the online channel. There is little evidence, however, linking website traffic and the characteristics of the retail multichannel internationalization process. In order to fill this gap, this paper analyses the factors explaining the retailer's international website traffic. Website traffic data for a sample of European fashion apparel retailers are modelled as dependent on characteristics of the organization and of its physical and virtual internationalization strategy. Following the results of several linear regression models, we infer the complementarity of online and offline channels in the international operation, as well as the contribution of social...

https://doi.org/10.1080/09593969.2014.904242