6533b874fe1ef96bd12d600f

RESEARCH PRODUCT

Accessibility of Norwegian Municipalities Websites: An Interactive Learning Environment Experimental Investigation

Mikael SnaprudJaziar RadiantiJohn KrogstieAhmed A. Abdelgawad

subject

Knowledge managementComputer sciencebusiness.industrymedia_common.quotation_subject05 social sciences02 engineering and technologyNorwegianDiversification (marketing strategy)Interactive learning environmentlanguage.human_languageSystem dynamicsPerceptionServer0502 economics and business0202 electrical engineering electronic engineering information engineeringlanguageContradiction020201 artificial intelligence & image processingbusiness050203 business & managementmedia_commonGraphical user interface

description

Accessibility is an important aspect of websites generally and public websites particularly. Many ways could be proposed to enhance accessibility, however the impact of selected actions is hard to predict due to diversification and contradiction, in addition to the existence of the time factor. A System Dynamics simulation model including factors affecting the accessibility of Norwegian municipal websites was encapsulated in an Interactive Learning Environment (ILE). As the model promised to be able to change how users think and take decisions, this ILE was tested by users in an experiment. We have conducted a#x03B1;, a#x03B2;, and a#x03B3; change analysis on the results of this experiment. Results showed that the ILE was successful in changing 50% of its users' understanding and perceptions about the system's causal relationships and policy options, and helping 30% redefining the standards they use to assess or evaluate these relationships and policy options.

https://doi.org/10.1109/uksim.2016.16