Search results for " Ressources"
showing 10 items of 46 documents
Customer data collection infrastructure and Customer Experience Management:The SAQ Case Study
2017
Channel integration makes Customer Experience Management more complex and requires from retailers a regeneration of their value proposition. A longitudinal case study reveal a hierarchical sequence of operant resource triad: cultural mindsets, strategic directions for designing value propositions, and a dynamic system of capabilities for continually renewing customer experiences. The implementation of a customer data collection infrastructure, the adoption of an iterative and sequential innovation process, and the mobilization of cross-functional and multidisciplinary project teams, will help develop the firm’s dynamic system of capabilities.
Impact des allocations en ressources sur l'efficacité des écoles primaires en Côte d'Ivoire
2011
The quality of primary education in Côte d'Ivoire has deteriorated sharply over the past three decades. This situation is the result of an approximate management of the education system, which is characterized by a lack of educational support, a misallocation of resources, a congestion of classrooms (42 students for a teacher in primary school) and a lack of skilled and well trained teachers. In addition, the military-political conflict in September 2002 did not allow to improve this situation; on the contrary, it has further deteriorated the situation. Thus, the aim of this thesis is first to analyze the influence of resource endowments on the effectiveness of primary schools in Cote d'Ivo…
Subsidization of higher education versus expansion of primary enrollments : what can a shift of resources achieve in Sub-Saharan Africa ?
1985
International audience; In many LDCs today, the distribution of public resources for education tends to be inefficient and inequitable in that subsidization often increases rather than decreases with the level of education. To improve efficiency and equity, a shift of resources from higher to primary education should therefore be considered. Such a shift would obviously imply an increase in the private cost of higher education, but its effect could be mitigated through a loan scheme. In this paper, our main purpose is to show what a cut in subsidies to higher education can achieve in terms of expanding primary enrollments. The results show that although the outcome differs from country to c…
On the mechanics of progress in primary education
2003
03045; International audience; As countries grow rich, education improves in many ways. The sector enjoys more resources for education per primary school-aged child, not because of bigger budget allocations, nor an easing of the demographic burden on the system, but because the cost of inputs, especially teacher salaries, decline substantially relative to the per capita GNP. The extra resources enable countries to expand coverage and reduce the pupil–teacher ratio, with the latter receiving increasing emphasis during the past 20 years. The implicit trade-off against coverage raises questions about the efficiency and equity of education policies in developing countries, particularly in setti…
Usages et efficacité d'Internet à l'école
2001
International audience
Who profits from the public funding of education : a comparison world regions
1986
International audience
Des idéaux à la réalité de l’accompagnement de la GRH dans la digitalisation : le cas d’une entreprise industrielle
2019
Thème du congrès : « La GRH peut-elle sauver le travail ? »; National audience
Production et destruction de la compétence individuelle : le rôle de l'expérience professionnelle
2007
Cet article présente les résultats d'une recherche de l'impact sur le niveau des compétences individuelles des variables représentant traditionnellement le capital humain. La discussion se centre autour de la façon dont l'éducation et l'expérience professionnelle participent au processus de production de compétences utiles sur le marché du travail ou, au contraire, à leur obsolescence.Les données proviennent d'une enquête au sein de cinq banques au cours de laquelle nous avons demandé aux superviseurs d'évaluer les compétences de 600 employés (de guichet et chargés de clientèle). Il s'agit d'une hétéro-évaluation fondée sur une liste de compétences et de comportements.La thématique centrale…
Travailler ensemble sans être d’accord
2016
This paper’s aim is to complete the Social Regulation Theory of J.D. Reynaud who defined three types of regulation in organizations. We propose to add the « regulation disjointed » category which is characterized by the coexistence of two rules to operate the same activity. This research demonstrates empirically the interest of this new type of regulation, thanks observations of human resources management practices made in a French hospital.
French Hotel Industry: Traditions and Social Developments
2006
This study is the continuation of a research carried out in USA about the low wage workers. It is coordinated in France by the Cepremap and developed at the same time in four other European countries (Denmark, Germany, the Netherlands and the United Kingdom) for six industries. This report underlines the characteristics and main trends of the French Hotel Industry, the international competition, local pressure and the managers' strategies.