Search results for " SYSTEM DYNAMICS"
showing 10 items of 99 documents
Tourism Governance at Stake: supporting decision makers in a small town through an Interactive Learning Environment
2016
Innovating business processes in public administrations: towards a systemic approach
2020
PurposeThe purpose of this paper is to study the credit collection process in public administrations in order to develop a conceptual model which goes beyond the traditional logic of linearity, adopting system thinking approaches.Design/methodology/approachThis study analyses the case of an Italian local government-owned enterprise. Data collection through semi-structured interviews and document analysis has enabled the development of propositions, the identification of systemic variables, and the development of an explanatory modeling process based on the system dynamics approach.FindingsThis paper shows that public administrations can effectively involve external actors, especially citize…
The determinants and barriers of e-Government Adoption in the Municipality of Palermo
2014
La costante innovazione tecnologica fornisce nuovi spunti per la creazione di network efficienti e lo sviluppo di nuovi business. Anche la Pubblica Amministrazione (PA) vuole sfruttare tali opportunità. In particolare, la PA, attraverso l’implementazione di una strategia di e-Government può mirare a una maggiore efficienza, alla riduzione dell’errore umano e delle frodi. Tuttavia, non si tratta di un mero cambiamento di strumenti. Il passaggio a un’Amministrazione Digitale richiede un cambio di approccio manageriale. Partendo dalla somministrazione di un questionario (sul sito istituzionale del Comune di Palermo, 389 risposte utili) che ha confermato la poca consapevolezza dei cittadini rig…
Measuring the Impact of a State’s Legal and Organizational Framework on Social Capital through System Dynamics Modeling
2015
The scientific community recognizes the critical effect of social capital on economic development; social capital benefits society with lower transaction costs and less opportunistic behavior among institutions, thus representing a key factor contributing to the quality of a country’s global competitiveness. At a macro level of analysis, social capital arises through formalized institutional relationships, structures and public policies constituting a state’s organizational and legal framework. Good public management, services and transparency foster in individuals their social commitment, honesty and a solid trust toward public institutions – all proxies of social capital. In contrast, bad…
A dynamic simulation approach to frame drivers and implications of corruption practices on firm performance
2014
Corruption is a multifaceted socio-economic phenomenon widely spread - although with different intensity - all around the world. Many studies on corruption have been conducted at a country-level, but relatively little effort has been placed in evaluating its implications, in terms of both financial and competitive performance, at a firm-level. Therefore, this paper aims at exploring the causal relationships underlying the effect of corruption on firm performance in order to show the different scenarios that may emerge from the combination between external (i.e., contextual conditions) and internal (i.e., organizational characteristics) forces that drive corruption. To this end, we adopt a D…
Incentive-based Policies, Human Resource Motivation and Performance of Public Organizations: a System Dynamics Approach
2009
Exploring the Underground Economy to support Public Decision Makers to tackle the Growth of Irregular Workers
2008
An optimized system dynamics approach for a hotel chain management
2009
The proposed model consists of an integrated system dynamics-data envelopment analysis approach to value, in a dynamic framework, the effects over time of the policies implemented according to the relative efficiency analysis. Rooms’ price and competing facilities (the hedonics) are the decision variables to move in order to push the hotels towards a higher relative efficiency at the end of the observation periods. In fact, in competitive markets as tourism, hotels compete for money offering differentiated quality. Moreover, according to the microeconomic theory, a producer of differentiated goods is not a price taker but a price maker. Therefore, we assume that the decision maker of the ho…
Implementing sustainable financial policies in public Organizations. A new model of management in dealing with the public debt burden.
2012
A System Dynamics Approach to Evaluate Incentive-based Policies, Human Resource Motivation and Performance of Public Sector Organizations
2014
This paper tries to analyze - through a System Dynamics approach - positive and negative effects caused by human resources‘ (de)motivation in terms of productivity and quality of performance in public sector organizations. Therefore, motivation is here meant as an inclination to fill a gap between a desired and an actual level of productivity; this can be achieved through a set of policies aimed to encourage, sustain and address human resource behaviour in a working setting. As a consequence of such policies, public sector organizations would increase their productivity and effectiveness, thereby improving the level of wealth to the community they work for. But how does work motivation infl…