Search results for " Software"
showing 10 items of 1178 documents
A Context Aware Learning Application for Communities of Service Technicians
2016
The gathering of knowledge and competences needed to accomplish work related tasks is carried out in several ways. It can be done, planned in the long term to brace oneself for a new area of responsibility or in the short term to prepare for a concrete forthcoming task or while working on a task. The latter two happen quite often at the workplace. In this paper, we present a context aware mobile application supporting workplace learning of service technicians working at different locations including customer service. The originality of the presented application lies in the combination of the question a answering concept with the microlearning concept and in the context awareness of the appl…
A speech recognition approach for an industrial training station
2021
This paper presents a speech recognition service used in the context of commanding and guiding the activities around an industrial training station. The entire concept is built on a decentralized microservice architecture and one of the many hardware and software components is the speech recognition engine. This engine grants users the possibility to interact seamlessly with other components in order to ensure a gradual and productive learning process. By working with different API’s for both English and Romanian languages, the presented approach manages to obtain good speech recognition for defining task phrases aiding the training procedure and to reduce the recognition required time by a…
Which Test Artifacts Testing Service Providers should Reuse and How? Experiences from a Case Study in the Chinese ICT Sourcing Market
2011
Software testing service providers are facing new requirements to shorten service times, lower costs, and increase service customization and quality. Reuse of test artifacts is a possible solution that can help providers to meet the requirements because reuse can improve software quality and productivity. However, the extant literature does not explain in depth which test artifacts should be reused and how. This paper focuses on ICT-enabled sourcing of software testing services in the Chinese market to identify the most important reusable test artifacts. There are two reasons for this research. First, most Chinese service providers are small or medium-sized and have to overcome obstacles su…
IN service specification using the KANNEL language
1995
KANNEL is an application-oriented language for protocol engineering, with integrated support for all the main aspects of implementing typical communications software. Intelligent network services with distributed and interacting components share a number of central features with communications protocols, thus bringing in the possibility of applying protocol engineering techniques within the area of intelligent networking. To verify this view, the KANNEL language is applied to the specification of an intelligent calling card service. The specification includes both visual and textual notations of KANNEL.
Software-as-a-Service in the Telecommunication Industry: Problems and Opportunities
2010
This paper examines the telecommunication software market and the adoption of topical Software-as-a-Service (SaaS) model in this vertical market. The aim of this paper is to estimate which telecommunication software products are likely to be provided as a Service, and to examine the potential factors disallowing SaaS adoption. The set aim is pursued by studying both the supplying software vendors and the communication service providers (CSP) as customers. A set of thematic interviews, software industry statistics and information disclosed by the software vendors are used in the analysis. The results of the analysis reveal challenges in adopting SaaS for telecommunication software as well as…
GUI Usability in Medical Imaging
2009
The diffusion of computer technologies in everyday life has involved the birth of standard methodologies to control their development. Indeed, the purpose of standardization procedures consists of providing rules aimed to control technologies leaving no space for empirical improvisations. In general, medical software manufacturers provide their applications with Graphic User Interfaces (GUI) that are not compliant with any clear and standard usability criterion. The only guideline is the creation of GUIs inherited from the ones adopted on medical consoles because physicians use them routinely. This paper addresses this issue: medical software interfaces should be designed trying to overcome…
Contrasting Internationalization Paths of Product- and Service-oriented Software Firms
2019
The internationalization of software firms has been widely researched topic over the last two decades. However, the most of the studies have treated software firms as a homogeneous group, ignoring the fact that software firms actually differ greatly in terms of having either a product or a service orientation. Based on earlier literature, we hypothesized that software product firms would show a tendency to internationalize earlier and at a smaller size than software service firms, and that product firms would show a greater tendency to target countries that are both geographically and culturally distant. In fact, we found no support for most of our hypotheses, with relatively strong and sta…
The OptQuest Callable Library
2005
In this chapter we discuss the development and application of a library of functions that is the optimization engine for the OptQuest system. OptQuest is commercial software designed for optimizing complex systems, such as those formulated as simulation models. OptQuest has been integrated with several simulation packages with the goal of adding optimization capabilities. The optimization technology within OptQuest is based on the metaheuristic framework known as scatter search. In addition to describing the functionality of the OptQuest Callable Library (OCL) with an illustrative example, we apply it to a set of unconstrained nonlinear optimization problems.
Introducing pattern reuse in the design of multi-agent systems
2002
This paper focuses on design issues to be faced when developing knowledge management (KM) applications based on the integration of peer-to-peer and multi-agent technologies. The reasons for using these technologies rest on the requirements posed by the specific KM paradigm that has been adopted, which emphasizes aspects such as autonomy and distribution of knowledge sources. We adopt an agent-oriented approach that extends Tropos, a software engineering methodology introduced in earlier papers. We present a characterization of peer-to-peer in terms of a general architectural pattern, a set of design guidelines for peer-to-peer applications, and a framework that integrates multi-agent and pe…
Manager's Toolbox for OSS/BSS Market Analysis
2009
The purpose of this section is to provide a set of quick tools for analysts and managers to analyze the status of the telecom operator software market.