Search results for " hospitality"

Fuzzy Multi-Criteria Decision Making: An entropy-based approach to assess tourism sustainability

2019

In this article, we propose a method for ranking tourist destinations and evaluating their performances under a sustainability perspective: a fuzzy multiple criteria decision-making method is applied for determining sustainability performance values and ranking destinations accordingly. We select a set of sustainability evaluation criteria and use a fuzzy analytic hierarchy process to weight the selected criteria. We also optimize each evaluator’s membership function support by means of a fuzzy entropy maximization criteria. A case study is illustrated and results are compared with two data envelopment analysis–based models. The simplicity of the proposed approach along with the easy reada…

Females’ customer engagement with eco-friendly restaurants in Instagram: the role of past visits

2022

Purpose The purpose of this study is to examine the effect on the customer brand engagement (CBE) of followers of an eco-friendly restaurant of their perceptions of the originality of the firm-generated content posted online by the restaurant and the effect of CBE on brand advocacy and behavioural intentions to visit the restaurant, paying special attention to the moderating role of past visits to the restaurant. Design/methodology/approach The hypotheses were tested using structural equation modelling with a sample of 491 female Instagram users who follow the online account of a particular eco-friendly dining establishment. Two group comparisons were conducted to test the moderating effec…

Familiarity and visit characteristics as determinants of tourists' experience at a cruise destination

2019

Abstract The main aim of this study was to examine the differences in the interrelationships between destination image-satisfaction-behavioural intention across cruise tourists with varying visit characteristics (length of stay and type of visit arrangement) and familiarity. The data for the study was obtained through interviews with cruise passengers visiting a major Spanish port of call. The results revealed that both familiarity (informational and behavioural) and type of visit arrangement (excursion versus independent visit) moderated the hypothesized structural relationships. The moderating role of length of stay onshore was only demonstrated on the impact of satisfaction on behavioura…

The moderating effect of personal and situational characteristics in behavioural factors affecting ports of call

2017

This research aims to study the moderating effects of cruise passengers’ gender, age, education, and prior experiences on a Mediterranean port of call destination image formation and the influence ...

Towards new paradigms in tourism fields: an anthropological perspective

2018

The present notes of research centres on the problem of fragmentation, which is experienced by tourism applied research in the recent years. Echoing the original claims issued by John Tribe –followed by many others scholars–, we discuss further on the socio-economic factors that prevented tourism its maturated and stylised form. Though we introduce a materialist viewpoint, echoing David Harvey, no less true is that the point is open to further debate, incorporating cultural viewpoints. The impulses and bursts of interest received simultaneously from social science but also by the theory of scientifisation coined by Jafar Jafari did not suffice to gain purchase over a maturated discipline. E…

The media or the message? An examination of myths as resources to understand the tourism phenomenon

2015

The present paper discusses the histories of tourism knowledge. The authors argue that tourist travel should be considered in the perspective of broader institutions enrooted into the mythical structures of cultures. The inadequacies of some of the previous attempts to understand tourism from various methodological perspectives are noted. Then, myths are introduced as offering alternate explanations of the tourism phenomenon. Myths have two pronged advantages in understanding tourism: they contain our collective historical understanding about tourism; also, they are a methodological solution to tap into the wealth of tourism knowledge hidden in expressive artefacts. These claims are verifie…

Turismo y Cambio Sociocultural: Una Perspectiva Conceptual

2012

Contextual engagement in event visitors’ experience and satisfaction

2021

This paper aims to advance the understanding of the experience-satisfaction relationship and the impact of the event context on such a relationship. In particular, there is an interplay between fou...

Air transport and tourism flows to islands: A panel analysis for southern European countries

2022

Air transport is an essential component of the tourism industry, and the number, frequency, and capacity of flight connections may influence the level of tourism demand, especially for island destinations. This paper evaluates the influence of air transport on tourism arrivals to selected islands in seven southern European Union countries to determine the nature of the relationship between tourist arrivals and air transport, specifically, whether air transport services generate tourism demand or merely enable touristic flows. The paper uses panel data and applies an econometric model with justifications for endogeneity and dynamic issues. Results show a moderate impact of transport infrastr…

The Influence of Place Attachment, Ad-Evoked Positive Affect, and Motivation on Intention to Visit: Imagination Proclivity as a Moderator

2019

Integrating the theoretical foundations of symbolic interactionism, parasocial interaction, direct affect transfer, push and pull motivational framework, and narrative transportation, this study investigates the determinants of tourists’ intention to visit a destination using Heidi, a famous literary and television series persona, as a stimulus. Place attachment, ad-evoked positive affect, and motivation were theorized as antecedents of intention to visit and imagination proclivity as a moderator. The model was tested using data collected from 410 prospective Spanish tourists. Results show motivation and place attachment as key determinants of intention to visit among individuals with high…