Search results for " personnel"
showing 10 items of 543 documents
Les enquêtes client mystère : un dispositif de gestion au service des transformations organisationnelles ou comment réorganiser l'entreprise " au nom…
2012
The mystery shopping technique is a tool frequently used by organizations to hit a double target: (1) to seduce/to reassure/ to make the customer regular; (2) to diffuse the customer's voice in the organization and to justify the change. Although a great diffusion of the mystery shopping in private and public organizations, there are few studies on this tool. From the SNCF's example, the author considers the mystery shopping from the foucaldian point of view as a management mechanism in order to support organizational changes and analyses the effects of power induced by this tool.
CHALLENGES TO MADE VALUES-BASED COMPETENCE MODEL FOR AMBULANCE PERSONNEL
2019
The purpose of this paper is to clarify and analyse the understanding of the values for Ambulance personnel, to compare and integrate it with the system of competencies used in the performance assessment and evaluation of professional competence. The results of State Emergency Medical Service ambulance personnel’s survey in the 2018 are analysed in the research. The results obtained Ambulance personnel’s different understanding of the importance of organization's values and its impact in management, staff attitude and work performance. The results of the survey have showed that Ambulance personnel has contradictive understanding of system of values. Their personal values are respect, compas…
Égalité et citoyenneté en Algérie et dans les établissements français de l'Inde au milieu du XIXe siècle
2008
Dans les colonies françaises d'Algérie et des établissements de l'Inde du XIXe siècle, la société était totalement différente de celle des « quatre vieilles colonies » : elle comportait des communautés identifiables, avec des droits locaux ; les habitants étaient régis par un statut juridique déterminé en fonction de leur religion. Ces statuts personnels des indigènes – terme pris dans son sens large et non dans celui du code de l'indigénat – étaient incompatibles avec le Code civil sans adaptation. Par ailleurs, l'organisation locale, en castes pour les hindous, en tribus pour l'Algérie, étaient également bien éloignées des institutions françaises. L'acculturation juridique était donc néce…
The Assessment of Competiencies for Ambulance Personnel –Problems and Challenges
2015
<p class="Iepriekformattsteksts"><em>The purpose of this paper is to clarify whetherperformances assessment at a work place promotes Ambulance professionals for personnel development, and if it providesthe possibility to assess personnel’s competence and professionalism. The results of State Emergency Medical Service ambulance personnel’s performance assessment in years 2013 and 2014 are analysed in the research. The results obtainedthat using existing methods for performance assessment, there are not possibility to assess personnel’s competence and professionalism for building personnel development programs in the future.</em></p><p class="Iepriekformattsteksts"&…
Prevalence of psychosocial risks in the justice administration staff of the valencian community (Spain)
2016
The objective of the study was to evaluate the psychosocial factors in the work of the justice personnel of Valencia (Spain) to identify the prevalence of psychosocial risks. The participants were 402 workers (28.11 % men) including managers, processors, and social assistants. We assessed using the UNIPSICO questionnaire (includes demand factors, resource factors, and consequences of psychosocial risks). The main risks were work overload (46.02 % of participants in a high risk situation) within the demands; the lack of resources to carry out the work (76.37 % in a high risk situation); and the lack of autonomy (67.41 % in a high risk situation). For the consequences, 61.44 % of participants…
Activity-based Management in France: A focus on the information systems department of a bank
2011
International audience; The aim of the paper is to describe the Activity-based Costing and Management methods applied in France. For that purpose, we use a literature review and a case study. In a first time, we analyse the origins of the methods and their diffusion. Then we present the French situation. Finally, we propose a case study that takes place in a French bank. Our paper shows that the ABC and ABM methods are as developed in France as in the Anglo-Saxon countries and that the methods are strategically oriented.
Le cautionnement réel n'était réellement pas un cautionnement, note sous Cass. 1ère civ., 7 février 2006 et Cass. com., 2 février 2006, D. 2006
2006
International audience
The Impact on Healthcare Workers of Italian Law n. 24/2017 “Gelli–Bianco” on Patient Safety and Medical Liability: A National Survey
2022
Italian “Gelli–Bianco” law (law n. 24 enacted by the Italian Government on 8 March 2017) introduced innovative changes and regulations regarding patient safety and healthcare workers’ (HCWs) liability. We promoted a national survey to evaluate the effect of the law on HCWs. The questionnaire was edited and distributed using the free online tool “Google Forms” (Google LLC). The mode of administration chosen for the questionnaire was telematic self-completion. In particular, the questionnaire was sent to several portals of information, websites, in the scientific and medical sectors. Four hundred forty-five subjects participated in the survey. The differenc…
Can Physiological and Psychological Factors Predict Dropout from Intense 10-Day Winter Military Survival Training?
2020
Background: In the military context, high levels of physiological and psychological stress together can compromise individual&rsquo
A Beggar, Self-Awareness And Willingness To Help
2008
The present field experiment examines the relationship between self-awareness, violation of personal space and helping behavior. A beggar asking for alms on the streets. To induce the first experimental condition, the state of objective self-awareness, the beggar had a mirror at chest height, suspended from a string round his neck. In the control condition, in place of the mirror, the beggar held a similarly dimensioned piece of cardboard in the same position. Both mirror and cardboard bore the message "A FEW PENNIES THANKS." As concerned the second experimental condition, the beggar either stood still waiting for people to come up to him, or walked toward the people as they approached, th…