Search results for "Absorptive capacity"
showing 9 items of 29 documents
Absorptive capacity and its impact on innovation and performance: findings from SEM and fsQCA
2018
Innovation can provide sustainable competitive advantages to service companies that consider the absorption of external knowledge a key strategic issue. Using the four dimensions of absorptive capacity, this study examined the impact of absorptive capacity on innovation in service delivery processes and explored how this innovation influences business performance. Structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) were applied to a sample of 134 companies drawn from the Colombian tourism sector. The results of the SEM indicate that innovation in service delivery processes is positively influenced by two of the four dimensions of absorptive capacity…
Knowledge management in franchising : a research agenda
2019
PurposeThis paper aims to offer a comprehensive systematic review of knowledge management (KM) in franchising literature over the past 29 years.Design/methodology/approachBy means of bibliometric citation analysis, ISI Web of Science (WoS) database is used to analyze articles from 1990-2018. A total of 169 articles by 369 authors across 40 countries published in 113 journals from 200 institutions were clustered and examined through HistCites and VOSviewer.FindingsThe exploration of KM in franchising is associated with 3 factors: governance structure; performance outcome; and franchise network growth. The findings also reveal that KM in franchising is still an emerging discipline encompassin…
Competitive firms in thin regions in Norway: The importance of workplace learning
2015
The article departs from empirical studies of two competitive firms in an organisationally thin region in Norway. The main question in the article is how these firms have achieved global competitiveness. The article focuses its inquiry on how the firms organise their innovation activity, giving special attention to the firms' organisational learning and absorptive capacity. It is found that find that workplace learning enables the firms to utilise knowledge in uncommon ways. The learning rests on specific organisational traits in the firms, such as broad participation, long-term on-the-job training, the use of practice-based knowledge in innovation projects, and links to national and global…
The pivotal role of students’ absorptive capacity in management learning
2022
Within a research context dominated by an increasing interest in innovative learning method- ologies in management education, an individual’s capacity to establish links between existing and new knowledge, that is, absorptive capacity (AC), has been surprisingly neglected in management (higher) education inquiry. This study helps to close this gap by investigating the role of management students’ AC on their academic performance. The study also examines the moderating effect on this relationship of using traditional learning methodologies (such as lectures), innovative learning methodologies (such as interacting with digital platforms), and having a cooperative climate in the classroom. Sec…
Antecedents and Outcomes of Absorptive Capacity : Three Studies in the Spanish Manufacturing Sector
2013
En los últimos años, las investigaciones en dirección estratégica han señalado al conocimiento como uno de los recursos claves que permiten la generación de ventajas competitivas. No obstante, para la creación y mantenimiento de dichas ventajas es necesario el desarrollo de capacidades que permitan la transferencia y uso eficiente de dicho conocimiento, incluso en condiciones marcadas por la agitación y el dinamismo del entorno. En este marco, la capacidad de absorción ha sido destacada como una de las capacidades esenciales que proporciona a las organizaciones la habilidad de asimilar, transformar y explotar con éxito el conocimiento externo. No obstante, a pesar de las constantes contribu…
Adoption of ubiquitous crm for operational sustainability of the firms: Moderating role of technology turbulence
2021
Ubiquitous CRM (UCRM) enhances customer relationship management. It can sense customer needs and demands, to which firms can respond quickly. Therefore, UCRM helps to improve a firm’s agility. There is a growing interest among researchers and practitioners to understand how the adoption of UCRM impacts the sustainability of firms’ operations, but not many studies have investigated this issue. In this context, the aim of this study is to examine how firms’ absorptive capacity and dynamic capability could impact the adoption of UCRM to influence the operational sustainability of the firms and their performance. The study also investigates the moderating role of technology turbulence on the re…
Perceived reason to hinder ACAP increase
2014
We derive through literature review that lack of internal R&D investment, lack of contribution into absorptive capacity (ACAP) nurturing at the initial phase of a project, and lack of adequate training prevent ACAP improvement. We conduct 41 interviews using a case study method on four organizations. Based on the empirical findings, it is revealed that most of practitioners know how ACAP can be improved. But still, they do not offer the important incentives and follow some traditional ways of performing their tasks. We further explore what prevents practitioners from implementing practices towards ACAP improvement. From our empirical findings we identify and analyze perceived reasons that h…
Does innovativeness reduce startup survival rates?
2015
There are two competing hypotheses explaining how innovativeness influences the survival of startups: On the one hand, innovativeness is argued to foster survival-enhancing attributes (e.g., market power and cost efficiency) and capabilities (e.g., absorptive capacity). On the other hand, an innovative startup faces (and bears the associated risks of) liabilities of newness and smallness that exceed those of its non-innovative counterparts. The available empirical literature addressing this theoretical tension mostly supports the former hypothesis; we suggest that this finding is, in part, driven by the common practice of employing an ex post measure that already embodies a degree of succes…
The use of social media for knowledge acquisition and dissemination in B2B companies: an empirical study of Finnish technology industries
2019
Scholars and practitioners of knowledge management have paid increasing attention to the adoption of social media in business-to-business (B2B) setting for knowledge sharing; however, both the theoretical and empirical research in this domain are quite fragmented. The aim of this research is to deepen the understanding about the B2B companies’ awareness of the potentials of social media in improving their absorptive capacity and, consequently, if and how such companies deploy knowledge strategies based on social media adoption. We carried out an empirical survey of Finnish technology companies operating purely in B2B markets. Results highlight that social media adoption is still in a prelim…