Search results for "Asia"
showing 10 items of 2697 documents
Imaginary things: modern myth in Neil Gaiman's "American Gods" (2001)
2009
Kohti omannäköistä akateemista asiantuntijuutta
2017
Komponenttipohjainen asiakkuudenhallintaohjelmisto
2001
Ohjelmistojärjestelmien tutkimus- ja tuotekehityspalveluja tarjoavan yrityksen asiakastyytyväisyys : case: Saraware Oy
2002
Projektioppimisen ohjauksen ongelmatilanteet
2001
The Role of Social Capital in Shaping Consumer Engagement within Online Brand Communities
2018
Jana Lay-Hwa Bowden, Jodie Conduit, Linda D. Hollebeek, Vilma Luoma-aho, and Birgit Andrine Apenes Solem
Exploring Online Customer Experience Formation: How do Customers Explain Negative Emotions during Online Shopping Encounters?
2019
We investigated online customer experience formation by using customers’ own explanations of their negative emotions during their online shopping encounters. Survey data from 1,786 Finnish online shoppers were used to identify customers who experienced strong negative emotions during online shopping encounters (N = 215) and the causes of their negative emotions were then analyzed in depth from their written descriptions. Our findings indicated that customers attributed most of their negative emotions to online store characteristics, including user interface, product and service range, pricing, and trustworthiness; however, some negative emotions were also attributable to factors outside of …
Customer Value Framework and Recommendation Intention: The Moderating Role of Customer Characteristics in an Online Travel Community
2019
The aim of this study was to develop and test a model that examined the interactions among the customer value framework, recommendation intention and customer characteristics in an online travel community (OTC). Data were obtained using Amazon Mechanical Turk from 251 members of an OTC as a sample. The partial least squares method was used to analyse the data. We found that all the variables of the customer value framework, including functional value, hedonic value and social value, were positively related to recommendation intention. In addition, using multi-group analyses, the study found differences between how different customer segments perceive each of the value dimensions and their e…
After cyclone Aila : politics of climate change in Sundarbans
2023
This article compares the politics of climate change in the Sundarbans region in Bangladesh and India based on ethnographic fieldwork in four villages and among migrants from these villages in Kolkata and Khulna city by focusing on the long aftermath of cyclone Aila. The comparison highlights different policy options and framings of extreme weather events . Ten years after the cyclone, the aftermath of Aila continues in both regions we studied in Bangladesh and India, but partly for different reasons. In our study areas in Bangladesh, the aftermath of Aila reinforced the neglect of coastal livelihoods, whereas, in the communities we studied in India, Aila spurred new investments in the affe…