Search results for "BANKING"
showing 10 items of 282 documents
New Challenges of Economic and Business Development – 2017: Digital Economy : Abstracts of Reports (9th International Scientific Conference; May 18-2…
2017
New Challenges of Economic and Business Development – 2017: Digital Economy : PROCEEDINGS ( (9th International Scientific Conference; 18-20/05/2017, …
2017
Institutionalization of Strategy and Management Accounting Change in a Cooperative Bank
2019
In this longitudinal case study, a cooperative bank’s strategy, related performance management changes, institutionalization processes, and change drivers are studied. Old institutional economics is used in explaining how organizational routines and rules change and become taken for granted. However, there are several internal and external drivers of change in the banking sector, including organizational culture and values, EU regulation, digitalization as well as communicational gaps and power relations among organizational levels affecting the success of the change process. Results indicate that in the case bank, operating in a highly institutionalized and regulated environment, not many …
Implications of the COVID-19 pandemic on market orientation in retail banking
2021
AbstractThis qualitative study examines the implications of the COVID-19 pandemic on the implementation of market orientation (MO) in the context of retail banking. The findings show that MO was significantly reflected in the behaviors of banks upon encountering the COVID-19 situation, with the banks increasing their MO in response to the crisis. This study finds subcategories based on the empirical data that explain the implementation of MO in more detail. Overall, the findings provide valuable conceptual and managerial insights into the modus operandi of banks during a crisis and offer new best practices for the banking industry.
DIGITAL BANKING. A CURRENT DILEMMA SOLVED THROUGH THE DESIGN THINKING METHOD
2020
More natural than analytical thinking, design thinking provides solutions to common dilemmas. Fundamentally, it is a human centered and collaborative approach. It all starts with empathy, through the help of a deep research. Furthermore, banking success resides from understanding customers, not exclusively from profits. It is necessary to figure out human thinking, the needs and desires of customers, in order to have a portfolio of appropriate products and services. This is where success comes from. Having this desideratum, the paper analyzes the characteristics of the design thinking method and the digital elements that appear in the banking sector. Certainly, the biggest challenges in the…
How perceived value drives the use of mobile financial services apps
2019
Mobile information services have revolutionized business models and service delivery methods by facilitating consumer access to information and order placement via mobile apps. In developed markets, mobile banking (m-banking) and mobile payment (m-payment) applications have replaced text-based mobile services. However, extant research has not addressed these mobile financial services apps (MFSAs) adequately from the perspective of consumer behavior. Thus, the present study developed and tested a series of hypotheses related to the antecedents of perceived value of MFSA use; it also examined how such use affects the development of customers’ overall relationships with banks. Our hypotheses w…
How Relevant Are Risk Perceptions, Effort, and Performance Expectancy in Mobile Banking Adoption?
2018
This article provides a comprehensive overview of the adoption process using evidence from m-banking adoption in Pakistan. A survey design was used and 189 responses were received from across Pakistan and analyzed using Smart PLS application. Findings suggest that research on the effect of risk in the adoption process remains inconclusive. Contrarily, consumers have overcome many fears due to the usefulness, indispensability, high security features, and effort expended in the use of financial services delivered through m-banking. Perceived risk's (PR) direct influence was found to be generally weak. However, PR plays a major role in the pre-adoption process because it's weak and direct inhi…
Fintech strategy: E-reputation
2021
Digital media use applied to professional atmosphere is increasing its relevance in the companies of the 21st century. As a consequence, organisations should bear this fact in mind and adapt their corporate strategies to the new market demands. Online social networks offer customers the possibility to bring attention to issues they believe need to be addresses by organisations. Added to this, e-reputation plays a pivotal role in determining a company's competitive advantage. This paper studies the role of e-communications in an organisation's strategy and how analytics and modelling techniques are used to take advantage of the digital media content. It discusses the historical reputational …
Le scelte strategiche ed operative delle banche locali nelle regioni dei distretti tecnologici italiani alla luce della crisi finanziaria internazion…
2011
Questo lavoro di ricerca si inserisce nell’ambito degli studi sui sistemi regionali di innovazione ed in particolare cerca di approfondire il ruolo che la finanza innovativa può esercitare nei distretti tecnologici. La natura intangibile dei fattori di sviluppo dei distretti tecnologici e la mancanza di asset fisici per garantire linee di credito richiedono necessariamente una trasformazione delle tradizionali fonti di finanziamento delle imprese distrettuali. Gli asset intangibili comportano un incremento delle asimmetrie informative nel rapporto banca-impresa e di conseguenza la necessità di ricercare nuove tecniche finanziarie capaci di garantire una copertura adeguata dei maggiori risch…
Banche locali e private equity: quali sfide culturali e organizzative alla luce della crisi finanziaria internazionale
2012
Questo contributo intende descrivere gli eventuali mutamenti portati dalla crisi finanziaria globale sul mercato italiano del private equity osservando contestualmente il lato della domanda e dell’offerta caratterizzante tale comparto finanziario. Dal lato della domanda, questo ampliamento temporale intende rispondere al tentativo di descrivere le principali le eventuali ricadute della crisi finanziaria in termini di trend di tale comparto e delle caratteristiche settoriali, dimensionali e reddituali delle imprese target. Dal lato dell’offerta questo lavoro intende verificare se, a seguito della crisi finanziaria globale, la categoria di intermediario bancario rappresentata dalle banche loc…