Search results for "Behaviour."
showing 10 items of 1323 documents
Perceived value, customer attitude and loyalty in retailing
2008
Customer perceived value has a subjective nature, since it means an evaluative judgment. In the literature, it has been noted that the value received by the consumer has a number of components that together determine its significance. The literature has also highlighted the existence of a relationship between perceived value and customer attitude, considering this variable an important determinant of customer loyalty. This paper tries to analyse the influence of the major components of perceived value on customer attitude and loyalty in several retail activities.
Retail IT and customer loyalty: The moderating role of customer age
2010
Information technology (IT) may represent a source of competitive advantage for retailers. Notwithstanding, there is debate in the literature about the way in which IT influences supplier–customer relationships. In addition, the conclusions regarding the influence of consumer age on attitudes towards the retailer's IT solutions have been mixed. This article proposes and tests a model for the influence of the retailer IT on customer loyalty towards the retailer, evaluating the role of consumer age as a moderator of this relationship. Our results provide evidence of the existence of a two-way positive influence of IT solutions on customer loyalty towards the retail store, that is, through att…
Drivers and outcomes of consumer engagement : Insights from mobile money usage in Ghana
2019
Purpose The purpose of this paper is to examine the drivers of consumer engagement and its consequences via the experiences of mobile money services’ users in Ghana and to discuss its implications for the society, financial service innovation, delivery and operations. Design/methodology/approach A pre-tested survey instrument was used with a sample of 595 mobile money services users in Ghana. SmartPLS application was used to analyze the data and report findings. Findings The study shows that perceived risk, consumer empowerment, subjective norm, performance expectancy and effort expectancy influence the affect component of consumer engagement and explain around half of its variance. The ef…
Prevalence and socio-behavioral determinants of dental caries in Sicilian schoolchildren
2010
Background: Epidemiological data revealed a marked decline in dental caries prevalence in schoolchildren of Western industrialized countries. In Italy this decline is not well documented, particularly for schoolchildren living in southern Italy. This study investigated the prevalence of caries in schoolchildren in the city of Palermo, Sicily, and assessed the relationship between socio-behavioral determinants and caries. Material/Methods: A sample of 511 schoolchildren, 153 aged 5 (29.94%) and 358 aged 12 (70.06%), was selected using the cluster sampling technique from a stratified population. The World Health Organization caries diagnostic criteria for Decayed, Missing and Filled Teeth and…
Social transmission in the wild can reduce predation pressure on novel prey signals
2021
Funder: Suomen Kulttuurirahasto (Finnish Cultural Foundation); doi: https://doi.org/10.13039/501100003125
Coordinated Interpersonal Behaviour in Collective Dance Improvisation: The Aesthetics of Kinaesthetic Togetherness
2018
International audience; Collective dance improvisation (e.g., traditional and social dancing, contact improvisation) is a participatory, relational and embodied art form which eschews standard concepts in aesthetics. We present our ongoing research into the mechanisms underlying the lived experience of "togetherness" associated with such practices. Togetherness in collective dance improvisation is kinaesthetic (based on movement and its perception), and so can be simultaneously addressed from the perspective of the performers and the spectators, and be measured. We utilise these multiple levels of description: the first-person, phenomenological level of personal experiences, the third-perso…
An English teacher's ways of motivating students in Dangerous Minds and Dead Poets Society
2014
Pedagogiikassa ja kielenopetuksen tutkimuksessa on jo vuosia painotettu motivaation merkitystä sekä oppilaille että opettajille ja motivaation vaikutusta oppimiseen. Motivaatiota on tutkittu laajasti ja monipuolisesti samoin kuin vaikuttavia tekijöitä oppilasmotivaatiossa, mutta englannin opettajan keinoja motivoida oppilaita ei ole tarkasteltu samalla aktiivisuudella. Täydentääkseen tätä tutkimuskenttää tämä tutkielma tutkii nimenomaan englannin opettajien keinoja motivoida oppilaita esitettynä elokuvissa Dangerous Minds sekä Dead Poets Society. Tutkimus keskustelee myös siitä, voidaanko näitä keinoja soveltaa käytännön opetustyöhön ja kuinka hyvin nämä keinot vastaavat motivoivan opetukse…
Modeling crowd dynamics through coarse-grained data analysis
2018
International audience; Understanding and predicting the collective behaviour of crowds is essential to improve the efficiency of pedestrian flows in urban areas and minimize the risks of accidents at mass events. We advocate for the development of crowd traffic management systems, whereby observations of crowds can be coupled to fast and reliable models to produce rapid predictions of the crowd movement and eventually help crowd managers choose between tailored optimization strategies. Here, we propose a Bi-directional Macroscopic (BM) model as the core of such a system. Its key input is the fundamental diagram for bi-directional flows, i.e. the relation between the pedestrian fluxes and d…
Pricing method as a tool for improved price perception
2006
In the present paper, we have explored pricing methods applied to charging mobile service customers, and the influences of the charging methods on the customers’ price perceptions. The analyses are based on the empirical data collected from Finnish mobile service markets through a quantitative postal survey in 2003. Four hypotheses were tested separately in two customer segments for examining relationship of pricing methods and price perceptions, and the factors affecting to the customers’ pricing method choices. The statistical analyses provided results suggesting that charging methods have a significant effect on customers’ price perceptions. The customers’ price perceptions were found to…
Tourist Perceptions of Resources and Activities in Rural Areas
2004
ABSTRACT This paper tries to delve into the tastes and preferences of tourists visiting rural areas in Spain as an alternative to the traditional sun and beach holiday that dominates Spanish tourism. This paper focuses on the demand side of rural tourism; more specifically whether the tourists visiting a Spanish rural area, El Alto Palancia region, show different behaviours towards two sets of variables, depending on the age, gender, income and educational background. The first variable, “interest in certain resources associated with rural tourism”, was focused on natural and architectural resources that attract the tourist's attention. The second, a broad set of “activities that a tourist …